Privacy Policy

Last updated: January 1, 2026

1. Introduction

iFileTax ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tax preparation services and website at ifiletax.com.

2. Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Name, email address, and contact information
  • Social Security Number and tax identification numbers
  • Income information (W-2s, 1099s, etc.)
  • Financial information for tax preparation
  • Bank account information for refund direct deposit
  • Payment information when you purchase our services

Automatically Collected Information

When you access our services, we automatically collect:

  • Device information and browser type
  • IP address and location data
  • Usage data and interaction with our services
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Prepare and file your tax returns
  • Provide customer support and respond to inquiries
  • Process payments and refunds
  • Improve our services and develop new features
  • Send you updates about your tax return and our services
  • Comply with legal obligations and IRS requirements
  • Detect and prevent fraud or unauthorized access

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • The IRS and state tax authorities to file your returns
  • Service providers who assist in our operations
  • CPAs you select through our marketplace
  • Law enforcement when required by law

5. Data Security

We implement industry-standard security measures including:

  • 256-bit SSL/TLS encryption for data in transit
  • AES-256 encryption for data at rest
  • SOC 2 Type II certified infrastructure
  • Regular security audits and penetration testing
  • Multi-factor authentication options

6. Data Retention

We retain your tax returns and related documents for 7 years to comply with IRS requirements. You may request deletion of your account and personal data at any time, subject to legal retention requirements.

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications
  • Export your data in a portable format

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@ifiletax.com
Address: 123 Market Street, Suite 400, San Francisco, CA 94105

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